Idlemoor Privacy Policy

Idlemoor is operated by Uncooked Games (“Uncooked Games,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and share information when players use Idlemoor, including the game client, website, Steam version, accounts, and related online services.

1. Information We Collect

We collect information needed to operate Idlemoor as an online, account-based game. This may include:

• Account information, such as username, display name, account ID, login/session data, and contact information if you provide it.
• Steam-related information, such as Steam ID, Steam display name, and platform-related identifiers if Idlemoor uses Steam login, purchases, or account linking.
• Gameplay information, such as character progress, inventory, equipment, skills, levels, currency, marketplace activity, rankings, combat records, quest progress, settings, and other saved game data.
• Community information, such as chat messages, reports, moderation actions, usernames, and public-facing player activity.
• Technical information, such as IP address, device type, operating system, browser or client version, crash logs, error logs, connection data, and server request logs.
• Support information, such as messages you send to us, bug reports, screenshots, and any contact information included in those communications.

2. How We Use Information

We use collected information to operate Idlemoor, save player progress, provide account login and sessions, display public multiplayer features, investigate bugs, respond to support requests, enforce rules, prevent cheating or abuse, improve balance and performance, maintain security, and comply with legal obligations.

3. Public and Shared Game Information

Idlemoor includes public or shared systems by design. Your username, rankings, marketplace listings, chat messages, trade activity, combat achievements, and other multiplayer-facing activity may be visible to other players. Do not post private personal information in chat or other public game areas.

4. Chat, Reports, and Moderation

Idlemoor may store chat messages, player reports, moderation logs, account activity, and IP-related abuse records to investigate misconduct, enforce game rules, reduce spam, prevent fraud, and protect the service. We may review these records when needed for moderation, security, support, or legal reasons.

5. Cookies, Sessions, and Local Storage

Idlemoor may use cookies, local storage, session tokens, or similar technologies to keep you logged in, remember settings, maintain game sessions, and protect accounts. If you disable these technologies, parts of the game may not work correctly.

6. Third-Party Services

Idlemoor may use third-party service providers for hosting, databases, analytics, crash reporting, security, email, payment processing, platform services, or other operational needs. If you access Idlemoor through Steam, Valve may process information according to its own privacy policy and Steam account terms. We do not control Valve’s privacy practices.

7. Payments

If Idlemoor uses Steam purchases or another payment system, payment processing is handled by the applicable platform or payment provider. We do not intentionally collect or store full payment card numbers.

8. Data Retention

We retain account and gameplay data for as long as needed to operate Idlemoor, maintain player progress, provide support, enforce rules, resolve disputes, and comply with legal obligations. Server logs, security logs, chat logs, marketplace logs, and moderation records may be retained for a reasonable period as needed for abuse prevention, debugging, game integrity, and security. Backups may retain data for a limited time before being overwritten or deleted.

9. Data Sharing

We do not sell personal information. We may share information with service providers that help us operate Idlemoor, when required by law or legal process, to protect the rights and safety of Uncooked Games, players, or others, to enforce game rules, to investigate abuse, or in connection with a business transfer such as a merger, sale, restructuring, or acquisition.

10. Security

We use reasonable technical and organizational measures to protect player information. No online service is completely secure. Players are responsible for keeping login credentials safe and not sharing account access.

11. Children

Idlemoor is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

12. Player Choices and Requests

You may contact Uncooked Games to request access, correction, or deletion of personal information associated with your account. Some information may need to be retained for security, legal, anti-cheat, moderation, backup, or legitimate operational reasons.

13. International Players

Uncooked Games may process and store information in the United States or other countries where our service providers operate. By using Idlemoor, you understand that your information may be processed outside your country of residence.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the effective date will be updated. Continued use of Idlemoor after changes means the updated policy applies.

15. Contact

For privacy requests or questions, contact Uncooked Games through the support contact provided on the Idlemoor website, Steam page, or official Uncooked Games support channel.